Complaint Page

Confirmations & Cancellations

Blue Sea will send confirmation of registration within three (3) business days of receipt in our office.  To ensure delivery of our email, please add pd@blueseaeducation.com to your email address book. If you have not received an email confirmation, please contact us by Email at pd@blueseaeducation.com , by Telephone at 631-368-BLUE (2583), or by Fax at 621-368-5357.

Cancellations received ten (10) or more days before the event are refundable less a twenty –dollar ($20) processing fee per registrant.  There are no refunds for cancellations received later.  However, you will be issued a credit toward a future event.  Refunds will be received in the same manner payment was made.  Please allow up to four (4) weeks to process refunds.  No refunds are given for courses delivered via on-line instruction.

To cancel your registration via telephone contact Blue Sea at 631-368-BLUE (2583).  If you call when our offices are closed, or when our phone lines are busy, you may leave a voice-message which is automatically date and time-stamped; please be sure to include your name, the title and date of the seminar for which you are canceling your registration, and, if you wish, a telephone number and/or email address to which we can acknowledge receipt of your cancellation.   To cancel your registration via email, send your name, contact information, and title and date of the event via email to pd@blueseaeducation.com .

If you register and do not attend, you are still liable for full payment.  Substitutions may be made at any time.  A continuing education event may be tax deductible; contact your accountant to determine tax deductibility status.

Blue Sea Guarantee

We encourage all participants or purchasers of our events and products to provide feedback to Blue Sea, either positive and negative as the case may be.  If you aren’t satisfied with an event or training for any reason, please contact us within ten (10) days of program attendance or product receipt.  We will address each communication received on an individual basis, and make every attempt to resolve any issue presented within a reasonable period of time not to exceed ten (10) business days from the date of receipt.   The Blue Sea Continuing Education Administrator is charged with responsibility for addressing and mediating complaints received, and will be the final arbiter.  Options may include, but are not limited to providing credit for another event or product, or a partial or full refund of the fee or purchase price.  You may contact us in writing at Blue Sea Education, Inc. at 1038 West Jericho Turnpike, Smithtown, NY 11787 or by Email at pd@blueseaeducation.com , by Telephone at 631-368-BLUE (2583), or by Fax at 621-368-5357.  We will make every effort to resolve your complaint to your satisfaction.

 Payment

Full payment must be made at time of registration, by cash, check, PayPal or VISA.  Please make checks payable to “Blue Sea Educational Consulting, Inc.”.  Returned checks will result in a $50 service charge.

Disclaimer

Any opinions, findings, recommendations or conclusions expressed by the author(s) or speaker(s) do not necessarily represent the views of Blue Sea Educational Consulting, Inc..  Blue Sea Educational Consulting reserves the right to substitute a qualified instructor due to unforeseen circumstances.

Continuing Education Credit & Certificates

Blue Sea Education is an approved continuing education provider by the Behavior Analyst Certification Board, Inc. ® (BACB), American Speech-Language-Hearing Association (ASHA) and NYS Continuing Teacher and Leader Education (CTLE).  Credit hours are offered for a full day’s attendance; in the event of late arrival, early departure, and/or missed time in attendance, amended certificates indicating the actual number of credit hours earned will be provided to attendees.

Reservation of Rights

We cannot guarantee all events will be available when you register.  Blue Sea Educational Consulting reserves the right to cancel a seminar due to insufficient enrollment, conflicts or unforeseen events.  If Blue Sea cancels a seminar, registrants will be given a full refund of the registration fee.  Blue Sea is not responsible for non-refundable plane fares, hotel and/or care deposits, or any other expenses, whether direct or indirect, incurred by registrants.

Equality of Opportunity

Blue Sea is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees on the basis of race, color, national origin, sex, age, sexual orientation, or disability.

Accessibility

Reasonable and appropriate accommodations will be made available upon request for persons with disabilities.  Please communicate accommodation requests at least two weeks prior to the event date via email at train@blueseaducation.com or by telephone at  (631) 368-BLUE (2583.

Records Retention & Release

Participants’ records, other than publicly available information, are private and shall not be disclosed except as appropriate to the following: a) the participant; b) Blue Sea staff with a legitimate interest in the information; c) persons specifically authorized by the Participant in writing to receive the information.    All participants have the right to review their educational records, and may contact Blue Sea to receive a transcript.  Participant records remain on file with Blue Sea for seven (7) years.

Privacy Policy

Thank you for visiting our web site.  This privacy policy tells you how we use personal information collected at this site.  Please read this privacy policy before using the site or submitting any personal information.  By using this site, you are accepting the practices described in this privacy policy.  These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.  You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.  Also please note that the privacy practices set forth are for this website only.  If you link to other websites, please review the privacy policies posted at those sites.

Collection of Information 

We collect personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.  The information you provide is used to fulfill your specific request.  This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.

Cookie/Tracking Technology  

This website uses cookie and analytic/tracking technology.  Cookie and tracking technology are useful for tracking the number of visitors to the website, and understanding how visitors use the website.  Cookies can also help customize the website for visitors.  Personal information cannot be collected via cookies and other tracking technology.  However, if you previously provided personally identifiable information, cookies may be tied to such information.  Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with government agencies or other companies assisting us in fraud prevention or investigation.  We may do so when (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place.  The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure.  Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.  All communications from this website allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us as follows:  By Email: pd@blueseaeducation.com ;  By Telephone: (631) 368-BLUE (2583).

Policy Changes 

We reserve the right to make changes to this policy.  Any changes to this policy will be posted here.

Contact Us

Blue Sea Educational Consulting, Inc.

1038 West Jericho Turnpike

Smithtown, NY 11787

Email: pd@blueseaeducation.com

Telephone: 631-368-BLUE (2583)

Fax: 631-368-5357